Cookie Policy for Melzari Casino Visitors
How melzari.com uses cookies and similar technologies to provide a secure, refined, and consistent online experience for guests, partners, and team members.
Cookie Policy Overview
This Cookie Policy explains how Melzari ("Melzari", "we", "our", or "us") uses cookies and similar tracking technologies on https://melzari.com (the "Website"). It describes the types of cookies we use, the purposes for which we use them, and the choices you have in managing your cookie preferences.
Our Website is the digital extension of our physical venue in Montreal, where we offer fine French-Canadian cuisine together with an exclusive offline gaming salon. Cookies help us ensure that melzari.com is secure, reliable, accessible, and tailored to your preferences, without tracking any personal gambling or betting behavior.
This Cookie Policy should be read alongside our Privacy Policy, which provides more detail on how we handle personal information in connection with reservations, event inquiries, and other communications.
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites function properly, to improve performance and usability, and to provide information to website operators.
Cookies may be set directly by the website you are visiting (known as "first-party cookies") or by other organizations through that website (known as "third-party cookies"). Cookies can remain on your device only for the duration of your browsing session ("session cookies") or for a longer period ("persistent cookies").
In addition to traditional cookies, melzari.com may use other technologies that operate in a similar way, such as local storage, pixels, and tags. For simplicity, we refer to all of these as "cookies" in this Policy.
Cookies used on melzari.com are designed to enhance your experience by remembering your choices, helping pages load efficiently, and enabling us to understand how visitors engage with our content so we can refine our restaurant and gaming salon presentation.
Types of Cookies Used
We categorize the cookies used on melzari.com into the following groups:
1. Essential (Strictly Necessary) Cookies
Essential cookies are required for the basic operation and security of our Website. Without them, core features would not function correctly.
- Enable basic navigation and page loading
- Support secure form submissions (for example, table reservation or event inquiry forms)
- Help us protect the Website from fraudulent activity and misuse
These cookies do not store personally identifying information and cannot be switched off through our on-site tools, although you may still block them in your browser settings (which may affect how the Website functions).
2. Preference Cookies
Preference cookies remember the choices you make on melzari.com so that the Website can offer a more tailored experience on subsequent visits.
- Remember language and region preferences (for example, English, Canada)
- Store certain display and accessibility settings
- Recognize returning visitors so we can pre-fill selected non-sensitive form options where appropriate
These cookies help us create a coherent and welcoming digital experience that reflects the standards of our physical restaurant and gaming salon.
3. Analytical (Statistics) Cookies
Analytical cookies help us understand how visitors use melzari.com so we can refine navigation, content, and performance.
- Measure traffic volumes and visitor trends on our key pages (for example, Menu, Salon, Events, and Reservation)
- Understand how visitors arrive at the Website (for example, search engines, external articles, or direct visits)
- Identify general usage patterns, such as frequently visited sections or pages that may require improvement
The information collected through analytical cookies is aggregated and does not allow us to identify individual visitors. We do not use analytical cookies to profile guests’ gaming behavior or to track any personal gambling activity.
4. Performance Cookies
Performance cookies improve the speed, responsiveness, and reliability of melzari.com.
- Help pages and media content load more quickly and consistently
- Support caching and load-balancing technologies
- Assist in detecting and resolving technical issues and errors
These cookies contribute to a smooth browsing experience that reflects the level of care and attention we provide in our dining room and gaming salon.
How Melzari Uses Cookies
We use cookies on melzari.com to support the secure and elegant presentation of our restaurant and gaming salon, and to ensure that visitors can easily find key information, make reservations, and explore private event options.
In particular, cookies are used to:
- Maintain the technical operation and security of the Website, including preventing misuse and supporting encrypted connections
- Remember basic preferences you have set, such as language, region, and certain form-related settings
- Ensure that content such as menu details, salon information, and event highlights is delivered efficiently
- Analyze how visitors navigate between pages like Menu, Events, Reservation, and The Gaming Salon so we can improve structure and clarity
- Monitor Website performance, detect outages, and diagnose technical issues
We do not use cookies to record or analyze personal gambling behavior, betting histories, or wagering preferences. The Gaming Salon at Melzari is a physical, on-site experience only, and any guest interactions with lounge activities occur offline at our venue, not through melzari.com.
Where cookies are used in a way that involves the processing of personal information, we comply with applicable Canadian privacy laws and our obligations under our Privacy Policy.
Managing Your Cookie Preferences
You have control over how cookies are used on your devices when you browse melzari.com. Depending on the type of cookie, you can manage preferences in two main ways: via your browser settings and, where available, through on-site options.
1. Browser Settings
Most web browsers allow you to view, delete, or block cookies, and to set preferences for certain types of cookies. The exact steps vary depending on your browser, but you can generally find relevant settings under the "Privacy" or "Security" sections.
Helpful resources for managing cookies in common browsers include:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Safari: Preferences > Privacy
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Edge: Settings > Cookies and site permissions
If you choose to block essential cookies, parts of melzari.com may not function as intended, and you may not be able to submit certain forms or access secure areas.
2. On-Site Cookie Options
When you first visit melzari.com, you may see a banner or notice that provides information about our use of cookies and, where required, options to accept or adjust non-essential cookies. Depending on your choices, we may store a cookie on your device to remember your preferences.
You can revisit or update your cookie choices at any time by adjusting your browser settings as described above or by contacting us using the details in the Contacting Melzari About Cookies section if you have questions or need assistance.
Third-Party Cookies
Some cookies on melzari.com may be set by trusted third-party service providers that help us operate, analyze, and improve the Website. These third parties may use cookies in connection with services such as analytics, performance monitoring, and security.
Examples of third-party activities include:
- Measuring aggregate Website traffic and visitor flows
- Monitoring page load times, errors, and technical performance
- Helping us understand how guests discover melzari.com, so we can ensure our communications are clear and relevant
Where third-party cookies are used, we aim to partner only with organizations that maintain strong data protection and security practices. These providers are not authorized to use information collected through melzari.com for their own independent marketing of gambling services, and they do not receive information that would allow them to profile guests’ personal tables or betting behavior.
Third-party cookies are subject to the privacy and cookie policies of the respective providers. You can manage or block these cookies using your browser settings, and, where available, through tools offered by the providers themselves.
Cookie Retention & Expiry
Cookies remain on your device for different lengths of time depending on their purpose and whether they are session or persistent cookies.
In general:
- Session cookies are temporary and are deleted automatically when you close your browser.
- Persistent cookies remain on your device for a defined period or until you delete them manually through your browser settings.
We aim to set reasonable retention periods that align with the purposes described in this Policy. For example:
- Essential security cookies may remain active for the duration of your session or for a short period afterwards to help us detect unusual activity.
- Preference cookies may be stored for several months so we can remember language, region, and display choices between visits.
- Analytical and performance cookies may be retained for a limited period to allow us to observe trends over time and improve the Website.
When a cookie reaches its expiry date, your browser should remove it automatically. You can also delete cookies at any time using your browser’s privacy or history settings, regardless of their scheduled expiry.
Contacting Melzari About Cookies
If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies on melzari.com, you are welcome to contact us. We will do our best to provide clear, timely answers that reflect our commitment to transparency and guest care.
You can reach us through any of the following methods:
- By visiting the Contact Us page to submit an inquiry
- By using the reservation and inquiry details provided on our Reservation and Events pages
When you contact us regarding cookies or privacy, please provide enough detail for us to understand your question (for example, the type of device and browser you are using, and, if relevant, the part of the Website you were browsing). Please avoid including sensitive information in your initial message.
We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy from time to time to stay informed about how we use cookies at Melzari.